About Me
My passion lies in innovative design and advocating for accessibility and DEI. I possess a diverse set of skills including direct customer support, program implementation, case study research, management, and reporting. I am a highly motivated individual with exceptional listening and communication skills. I am capable of negotiating and solving problems efficiently and accurately. Additionally, I excel at multitasking to achieve both individual and team goals. I am always eager to learn and grow further in UX design field. My direct experience working with people has equipped me with valuable skills and perspectives that enable me to understand problems from diverse angles.
Work
Experience
2019-2021
Local Coordinator
-Facilitated and supported partnerships community and government institutions;
-Facilitated trainings to improve skills in advocacy and community mobilization;
-Identified and assessed business risks, proposed mitigation plans, tracked and escalated issues as appropriate.
2014-2017
Case Manager
-Prescreened and interviewed clients;
-Develop individual reintegration plans;
-Connected clients to various health, housing, education, legal and employment services
Education
2022 -2023
Google UX Design Certificate 2021
Coursera
2011 - 2013
Master's degree Social Policy
University of Tirana
Skills
& Expertise
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Technical: *Adobe XD, *Figma, *Microsoft Office, *Adobe Photoshop, *Adobe Illustrator, *Adobe InDesign.
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Design process: *User research, *Wireframing, *prototyping, *Usability Study, *Presentation.
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Collaboration: *Communicative, *Gives design Critique and feedback, *Team worker and supporter.
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Languages: *English, *Albanian, *Italian.